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Expertise in Academia

EC-United provided highly valuable IT support specialists to this state institution’s IT department in a variety of areas requiring deep knowledge of the college’s systems. Surrounded by an environment of learning, EC-United offered leadership by example with responsive and prepared team members extending support across the university.

CLIENT

  • STATE ACADEMIC INSTITUTE
  • +2300 STUDENTS
  • +$100M OPERATING BUDGET

SERVICES

  • lIT STRATEGY & PLANNING
  • STAFF AUGMENTATION
  • SOLUTION ARCHITECTURE

SUCCESS

  • RESPONSIVE IT EXPERTISE
  • ON-SITE SPECIALISTS

CHALLENGE

LEADERSHIP SPREAD THIN

With a newly minted CIO, the institute was ready to make moves, but there was a significant amount of technology to upgrade in very little time, and the 2020 pandemic shifted the learning environment to a hybrid mode, challenging the institute’s current infrastructure capacity.

With a lot to do across every domain of IT, from security controls to installation of communication closets, this academic institute was in dire need of an expanded IT workforce with deep expertise.

RESULTS

BOOTS ON THE GROUND

EC-United was selected over 30 other vendors to step in as a full Managed Service Provider, bringing IT thought leadership tailored to the needs of the institute. By providing a strong pool of IT consultants to source from who were very technical and knew their craft, EC-United was able to respond rapidly to the technological demands of the student body, swiftly supplying computers for remote learners and bringing in new servers or building robust communication solutions to elevate classrooms and learning environments.

Skill Utilization

  • IT Strategy & Planning 100% 100%
  • Cyber Security 90% 90%
  • System Administration 95% 95%
  • Communication Infrastructure 100% 100%
  • Technology Installation 90% 90%
+0

Computers Distributed to Remote Learners

+$0M

Infrastructure Upgrade

Newly Installed Data Center

WE ARE PREPARED
WE ARE PREPARED

IPHEC VENDOR

EC-United is well established, not only in the realm of IT expertise, but as a preferred vendor for the Illinois Public Higher Education Cooperative. This standing, along with available and diversely-skilled IT specialists allowed for EC-United to provide immediate value for the institute.

WE ARE PARTNERS
WE ARE PARTNERS

ADAPTABLE RELIABILITY

Regardless of the technology challenge, EC-United stepped up to the plate. With real thought leadership that extended CIO capabilities, EC-United quickly found opportunities to strengthen the infrastructure of the institute, constructing a roadmap to evolve higher learning.

WE ARE YOU
WE ARE YOU

INFRASTRUCTURE ELEVATED

Fully onboarded and with a robust roadmap, EC-United paved the way for several key upgrades to the communication infrastructure where the university is heavily investing. From badge readers and internet access in dorms to full scale classroom solutions, EC-United became the partner of choice for the institute.

★★★★★
EC-United is a go-getter and frees me up to do other important things. For instance, I don't have to go through SOC reports and he has got it all covered. You have to be boots on the ground and know your craft. That is was EC-United is good at. EC-United helped during the pandemic a lot by quickly supplying computers since students needed to learn remotely. EC-United helped with bringing in new servers and hardware. That is what actually matters here and that's what I like about EC-United.
Chief Information Officer
State Academic Institution
★★★★★
EC-United is a go-getter and frees me up to do other important things. For instance, I don't have to go through SOC reports and he has got it all covered. You have to be boots on the ground and know your craft. That is was EC-United is good at. EC-United helped during the pandemic a lot by quickly supplying computers since students needed to learn remotely. EC-United helped with bringing in new servers and hardware. That is what actually matters here and that's what I like about EC-United.
Chicago State - Donna
Chief Information Officer
State Academic Institution
★★★★★
EC-United was seamless to work with and they were ready. Other vendors aren't getting ready as much as we felt their EC-United’s readiness.
Chief Financial Officer
State Academic Institution
★★★★★
EC-United was seamless to work with and they were ready. Other vendors aren't getting ready as much as we felt their EC-United’s readiness.
Chicago State - Nicole
Chief Financial Officer
State Academic Institution

WE ARE YOU

Experts in IT: We Know Our Craft

EC-United offers a full extension of leadership and dedication to IT practices. With a heavy infrastructure background, EC-United puts plan into action.

Strengthened Security

EC-United’s expert team pinpointed critical improvements. Their hands-on approach strengthened our security and streamlined compliance.

IPHEC Allowed for Rapid Onboarding

EC-United had the right price and the right people to get the job done with excellence and reliability. Putting boots on the ground is essential for elevating infrastructures.

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